Terms of Service

📜 Agreement to Terms

By using line&leaf's website and services, you agree to these Terms of Service. Please read them carefully before placing any order.

🛒 Orders & Payment

• Prices are in USD and may change without notice
• Payment required before order processing begins
• We accept major credit cards, debit cards, and mobile banking
• All transactions are encrypted and secure
• Failed payments may delay or cancel your order

🌸 Product Information

• Product images are representative of arrangements
• Actual flower colors may vary slightly
• Seasonal substitutions may be made when necessary
• We maintain equivalent value and quality standards
• Significant changes require customer approval
• All flowers are fresh and sustainably sourced

🚚 Delivery Terms

• Recipient must be available during delivery window
• Valid phone number required for coordination
• Two delivery attempts are included
• Additional attempts incur $5 fee
• Incorrect addresses may result in additional charges

🔄 Cancellations & Changes

Contact us immediately at +880 5556-66777 to request cancellation.

🖼️ Intellectual Property

All website content—including text, images, logos, and designs—is line&leaf property, protected by copyright laws.

• Unauthorized reproduction is strictly prohibited
• Product images are for personal viewing only
• line&leaf name and logo are registered trademarks
• Written permission required for commercial use

👤 User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Use services for lawful purposes only
• Not attempt to breach our systems or security
• Respect intellectual property rights
• Not engage in fraudulent activities

⚖️ Limitation of Liability

🌱 Sustainability Commitment

We're committed to environmental responsibility. All flowers are sustainably sourced, packaging is 100% biodegradable, and deliveries use electric vehicles when possible.

🌍 Governing Law

These terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Dhaka, Bangladesh.

📝 Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of our services constitutes acceptance of updated terms.